P.S. Udyog authorized service  franchisee of VOLTAS, IFB, HAIER

Profile: Business Operations Executive

​Responsibilities:

1. Receiving customer complaints, feedback, suggestion, and compliment at the service center and registering the same in the CRM system. (Siebel CRM)

2. Categorize extracted data using MS Excel to convert data to information relevant to the report.

3. Providing information and service assistance to customers on all aspects of home appliances via various communication channels.

4. Assign field service technicians and ensure all operations are carried on in an appropriate, cost-effective way.

5. Complete end-to-end spare parts management from identification of spares to ordering to distribution to replenishment & return flows for defective spare parts.

6. Coordinate all required information for the preparation of final quotations to clients.

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Syndai Pvt. Ltd (LANZO)

Profile: Creative Head & Marketing Executive

​Responsibilities:

1. Manage all food and beverage and day-to-day operations within budgeted guidelines and to the highest standards.

2. Create and maintain database/ MIS to overlook every client engagement scenario.

3. Perform cost analysis and reporting as well as manage schedules, quality initiatives, and process change initiatives.

4. Onboard potential partners and build business awareness about the organization in the market.

5. Planning and monitoring the ongoing company presence on social media.

6. Design clear engaging graphic communications for print and web include logos, branded promotional items, and social media graphics, posters, and other marketing materials as needed.

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Technomate Edubotics Pvt. Ltd.

Profile: Marketing Consultant & Graphics Designer

​Responsibilities:

1. Plan and execute online advertisements on all platforms to increase brand awareness and generate leads.

2. Coming up with ideas and running marketing campaigns on Social Media.

3. Communication to team and management on project development, timelines, and results.

4. Communicate with followers, respond to queries on time and monitor customer reviews.

5. Creating graphics for different social media handles.

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Tripurainfo Web Services Pvt. Ltd.

Profile: Team Leader (Worked under many Government projects on a contract)

Responsibilities:

1. Manage and drive staffing plans, schedules, quality initiatives, process change initiatives, projects, and other change initiatives as required.

2. To make sure employees know how to respond to what is being asked and do so in a manner.

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